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Ordering Information

To help us serve you better, please include the following information:

  • Purchase order number.

  • Contact name, phone number, and email address if possible

  • Shipping and billing addresses.

  • Catalog number, product description, size and quantity needed

General Information

Prices: All prices are shown in US Dollars, F.O.B. our warehouse. Duty and Taxes  are extra if applicable. All prices are current at time of printing and are subject to change without notice. Prices will be confirmed at time of order. Freight: Freight terms are F.O.B. our warehouse. Unless otherwise specified all orders will be shipped via the carrier of choice by Rose Scientific Inc. Requests for shipping by special arrangement will be at customer's expense.        
   
Terms of Payment: All invoices are Net 30 Days from date of shipment. A 2% per month interest charge will be assessed on all outstanding balances exceeding 30 days. Transportation Regulations: All Chemicals and Dangerous/Hazardous Goods will be shipped in accordance with Transportation Regulations.
   
Credit Cards: We accept Visa®, American Express®, and MasterCard® for payment, upon authorization.  Dangerous Goods Surcharges and Packaging Charges may apply.  Please consult for Dry-Ice or Blue-Ice charges at time of order.
   
Minimum Order: Due to the cost of processing orders a minimum value of $50.00 is necessary. Your best effort to combine orders is highly appreciated and would save you in the long term. Return Goods Policy: Any returns due to our errors will be expeditiously replaced or credited in full. Our Customer Service department must authorize all returns. Goods ordered in error or duplicated because of unmarked confirmation will be subjected to a 20% restocking fee or $20.00, whichever is greater.

Customer Service will supply a Return Authorization Number  (RMA) and Shipping Instructions. Please include this number and a copy of our invoice or a letter with all necessary details along with your shipment.
Qualifying customers: Our business is built on serving the research, industrial and educational communities.  Some purchases may be restricted if a customer cannot demonstrate a valid/legal need for the products. 
   
Specifications: Due to product improvements and design changes some items may differ slightly from the original specifications listed in this catalog. Rose Scientific Ltd. reserves the right to make changes in specifications and designs without notice or liability. Disclaimer: All products sold by Rose Scientific Inc., are covered by Manufacturer's Warranty as declared by the manufacturer. Rose Scientific Inc., is not liable for damages caused by the use or misuse of any products sold.